Local services & salons

Software for salons, clinics and local services

Take bookings and deposits, answer enquiries while you are busy, and collect Google reviews automatically — all bolted onto your existing website.

For a salon, clinic, garage or any appointment-based local business, growth comes down to three habits: make it easy to book, make it costly to no-show, and keep the review count climbing. SmartFlo adds all three to the website you already have — a booking calendar that takes a card deposit, chat that answers enquiries while you are with a client, and review requests that go out automatically after every appointment.

Fill the diary

  • Book in three taps. A mobile-first calendar on your own site, showing only the slots you actually have.
  • Take a deposit. Card deposits through your own Stripe account, so a no-show is not a free cancellation.
  • Reminders that land. Automatic email and text reminders before the appointment.
  • Nothing double-booked. Staff availability and holiday are respected when slots are offered.

Catch the enquiry you would have missed

Most enquiries arrive when you are mid-appointment. Live chat and an always-on answering bot deal with the common questions — prices, parking, opening hours, whether you treat a particular thing — and take the caller's details for anything they cannot answer, so nobody bounces to a competitor.

A WhatsApp button gives the customers who will never fill in a form a way to reach you in one tap.

Keep the reviews coming

Reviews are the deciding factor for local search and for the customer standing on the pavement looking at their phone. Review requests go out at the right moment after the appointment, with a single polite chase, and unhappy feedback is routed to you privately first so you get the chance to put it right.

The apps local businesses use most

What it costs

OptionPriceWhat you get
A single widget£12 – £29 / monthJust booking, or just reviews
Website Widgets Suite£49 / monthAll ten widgets, including booking, reviews, chat and WhatsApp
Customer Service pack£149 / monthLive chat, answering bot, review replies, disputes and a knowledge base

Build and preview any widget free before you subscribe.

Common questions

Can I take a deposit when someone books?

Yes. Online Booking & Deposits takes a card deposit at the moment of booking through your own Stripe account, which is the single most effective way to cut no-shows.

Do I need a new website?

No. The booking calendar, chat bubble, WhatsApp button and reviews carousel are added to your existing site with one line of code, on WordPress, Squarespace, Wix, Shopify or anything similar.

How do I get more Google reviews?

Review Boost asks each customer at the right moment after their appointment, chases politely once, and routes unhappy feedback to you privately instead of to Google.

Who answers enquiries when I am with a client?

The live chat and answering bot handle common questions around the clock, take the enquiry details, and hand anything they cannot answer straight to you.

Add one line of code to the site you already have

Every app has a live, hands-on preview on its own page, and every app works completely on its own — no other SmartFlo app, plan or add-on required.