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Review Response Manager

Analyse customer sentiment, draft on-brand replies, and turn stronger reviews into more sales.

Pricing available on request.

Start Free

Configure and preview for free.

Included from day one

Everything needed to get the result

Core capabilities are ready together, without stitching several products into the same workflow.

Deep sentiment breakdown & keyword theme clustering

See exactly what customers praise and what keeps going wrong.

1-click context-aware AI review responses

Warm thanks for 5-star reviews, calm resolutions for critical ones.

Auto-sync high-rating reviews to your Reviews Widget

Approved 4- and 5-star feedback publishes to your site automatically.

Multi-channel import (Google, CSV, direct collection)

Bring every review into one inbox, including your own collection link.

Hands-on preview

Try it live

Use the working preview below. Nothing is saved and no account is needed.

yourwebsite.com

“Dispatch took nine days and nobody replied to my email.”

Mark E. · 2★ · Trustpilot

Press “Draft AI reply” to see the sentiment, themes and a ready-to-send response.

Inside your workspace

The work, not another wall of settings

See the live operational view your team uses after setup. Review Response Manager keeps the next action clear without making staff learn a complicated new system.

Review Response Manager

Live workspace overview

Live data

Review requests

Automated

Harrow Kitchens

Sent · opened

M. Patel

Left 5★ on Google

Oakwell Ltd

Reminder in 2 days

Ask automatically when a job is marked complete

Route unhappy customers to you first

Reply assistant

AI drafted

"Great work but the team ran late on day two."

Thanks for the honest feedback — you're right about day two and we've changed how we schedule second-day starts. We'd love to make the next one smoother.

4.8

Avg rating

New reviews

Reply time

Primary workspace

Move from overview to action without leaving Review Response Manager.

Detail 1

Deep sentiment breakdown & keyword theme clustering

See exactly what customers praise and what keeps going wrong.

Detail 2

1-click context-aware AI review responses

Warm thanks for 5-star reviews, calm resolutions for critical ones.

Why SmartFlo Systems

More of the job done in one place

See what is included with Review Response Manager compared with typical standalone alternatives. Availability elsewhere varies by provider and plan.

What matters	SmartFlo SystemsIncluded with Review Response Manager	Other standalone toolsFeatures are often split across plans or separate products.
Deep sentiment breakdown & keyword theme clusteringSee exactly what customers praise and what keeps going wrong.	Included	Plan-dependent
1-click context-aware AI review responsesWarm thanks for 5-star reviews, calm resolutions for critical ones.	Included	Check before buying
Auto-sync high-rating reviews to your Reviews WidgetApproved 4- and 5-star feedback publishes to your site automatically.	Included	Check before buying
Multi-channel import (Google, CSV, direct collection)Bring every review into one inbox, including your own collection link.	Included	Check before buying

Deep sentiment breakdown & keyword theme clustering

See exactly what customers praise and what keeps going wrong.

SmartFlo Systems Included

Other tools Plan-dependent

1-click context-aware AI review responses

Warm thanks for 5-star reviews, calm resolutions for critical ones.

SmartFlo Systems Included

Other tools Check before buying

Auto-sync high-rating reviews to your Reviews Widget

Approved 4- and 5-star feedback publishes to your site automatically.

SmartFlo Systems Included

Other tools Check before buying

Multi-channel import (Google, CSV, direct collection)

Bring every review into one inbox, including your own collection link.

SmartFlo Systems Included

Other tools Check before buying

General category comparison. Features and availability differ by provider and plan.