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LivePulse

Live Visitor Chat & Team Inbox

See who's on your site right now — and start the conversation before they leave.

14-day free trial of the full suite: every app, every phone, full AI included. No card details needed.

LivePulse on its own

£0/mo

  • Unlimited users
  • No contract, cancel any month
  • 14 days free, no card needed
Start 14-day free trial

Customer Services Suite

£139/mo

  • LivePulse plus the rest of the pack
  • PipelineAI CRM Starter included free
See the pack
Best valueWant everything? Every app, widget and PipelineAI CRM Pro in the All-Access Full Suite £249/moSee All-Access

Live preview

Try LivePulse right now

Tap around the real thing. No sign-up, nothing saved.

Interactive live sandbox — have a play with Live Visitor Chat & Team Inbox
app.smartflosystems.com/live-chat-team-inbox

Live account

Live Visitor Chat & Team Inbox

Watching

Job complete

0%

What happens when you press it

Nothing here yet — use the controls and watch this screen fill up.

Your controls — the screen above reacts

Press anything

Built for

Made for the people doing the work, not the software industry.

High-ticket service firms
B2B websites
Installers & contractors
Clinics
Anyone with traffic but few enquiries
Unlimited users · no card needed to start
The problem it fixes

Hot buyers browse, hesitate and vanish without you ever knowing.

More conversations, more quotes, no per-seat bill.

Better together

  • Leads captured overnight go straight into the CRM

Everything LivePulse does

  • Live radar of which pages visitors are reading
  • Start the chat yourself while they browse
  • One shared team inbox, no extra fee per person
  • AI drafts polite replies and summarises long chats
  • Hands over to the AI bot when your team logs off
The frustrating way

Visitors reading your prices, then leaving

  • Traffic arrives and nothing comes of it
  • Chat widgets that sit there waiting to be clicked
  • No idea who was on the pricing page for six minutes
  • Enquiries only from people confident enough to ring
The Live Visitor Chat & Team Inbox wayUnlimited users included

You open the conversation, before they close the tab

  • See who's on the site, on which page, right now
  • Buying intent scored from behaviour, not guesswork
  • A prompt written from the page they're reading
  • Handover to a person the moment it's wanted

Watch the live journey and step in at the right moment.

Intent is scored from time on page, repeat visits and scroll depth — so you talk to the ones who are nearly there.

Who's on now

What you see live

  • Page they're reading
  • How long they've been there
  • Where they came from

What you can do

  • Open with something relevant
  • Send a quote link mid-visit
  • Pass to the right person

Everything Live Visitor Chat & Team Inbox does for you

Live visitor radar
Headline feature

Live visitor radar

Watch who is browsing, what they're reading and how hot they are, then open a conversation yourself.

One shared team inbox

Everyone answers from the same organised workspace, with no per-seat penalty for adding people.

AI copilot on every thread

Draft replies, shift tone and summarise long conversations in a click.

Out-of-hours cover

When your team is off, the AI assistant keeps the conversation alive and captures the lead.

Office manager, building services firm, York

From the job

“Website visitors chat to whoever's free in the office, and nothing gets missed when we're busy.”
RRachel K.Office manager, building services firm, YorkEvery chat answered

Before and after

From waiting to be clicked to starting the conversation.

Drag the handle to see what happens to a day's traffic.

A chat bubble nobody clicks

  • Visitors read and leave
  • No sense of who was interested
  • Enquiries only from confident callers
  • Chat sat idle all day

With Live Chat & Conversation Initiator

  • You see who's live and hesitating
  • Intent scored on every visitor
  • A relevant prompt before they go
  • Conversations that turn into quotes

Drag the handle

Live Visitor Chat & Team Inbox is one stage of the job.

Each app passes its work to the next, so nothing is typed in twice.

Stage 1

Live Visitor Chat & Team Inbox

Live on-site visitor radar, instant proactive messaging & team multi-agent chat without per-seat fees.

Stage 2

AI CRM with 24/7 AI Agents & Job Management

The CRM for trades: customer records, sales pipeline and job files in one place, with 24/7 AI agents answering enquiries.

See the app
Stage 3

Review Response Manager

Analyse customer sentiment, draft on-brand replies, and turn stronger reviews into more sales.

See the app

Live chat tools charge per agent. We don't.

Drag it to the number of chat and visitor-tracking tools you'd otherwise pay per seat.

Separate tools: about £49 each, every monthSmartFlo: £0 flat · unlimited team

Separate tools replaced

3

3 subscriptions

Separate tools

£147

per month

SmartFlo

£0

per month, flat

You keep

£1764

a year

Three ways to buy Live Visitor Chat & Team Inbox.

Unlimited users on every option. Cancel any time.

1 app · unlimited users

Live Visitor Chat & Team Inbox

…a month
  • See live visitors and their journey
  • Intent scored automatically
  • Proactive prompts written per page
  • Unlimited agents included
See your live visitors
Most popular package

Customer Services Suite

…a month

24/7 AI bot, live chat, company wiki, dispute recovery and WhatsApp chat, with PipelineAI CRM Starter free.

  • Conversations become CRM cards
  • The bot covers the hours you can't
  • Follow-up campaigns sent to the same people
See what's included
Everything

All-Access Full Suite

…a month

Everything on the platform at its highest tier: every suite, every growth tool, every website widget and PipelineAI CRM Pro included free.

  • Every app on the platform
  • Every website widget
  • Unlimited users throughout
Compare packages

Straight answers

Put someone on the shop floor

See who's hesitating on your prices and say the right thing before they leave.

See your live visitors

Live Visitor Chat & Team Inbox

Unlimited users