Win repeat work from customers you already have

Winning a new customer costs several times more than bringing an old one back. Email & Text Campaigns lets you write once and reach every past customer who has opted in, by email, by text, or both — with the consent record kept for you.

1. 1

   Sort your sending address first

   Start on the ready-made SmartFlo address today, or add three records at your web address provider to send under your own name.

2. 2

   Add your postal address

   It must appear at the bottom of every marketing email. The app adds it for you once it is saved.

3. 3

   Build a consented list

   Turn on the opt-in tickbox in Online Booking & Deposits and your other widgets, bring in PipelineAI CRM contacts, then invite them to opt in.

4. 4

   Let AI write it

   One sentence about the goal produces the subject line, the full email and a matching text message.

5. 5

   Make it yours

   Drag blocks around, swap images, change the button, and watch the desktop and phone previews update.

6. 6

   Test, then send

   Send it to yourself first. The app blocks the send until the legal checks pass.

The best-performing campaign for most trades is the plainest: an annual service reminder sent eleven months after the last job, with one button that books the slot.