BusinessBrain
Company Knowledge Assistant
Ask your company documents a question and get a cited answer.
14-day free trial of the full suite: every app, every phone, full AI included. No card details needed.
BusinessBrain on its own
£0/mo
- Unlimited users
- No contract, cancel any month
- 14 days free, no card needed
Customer Services Suite
£139/mo
- BusinessBrain plus the rest of the pack
- PipelineAI CRM Starter included free
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Company Knowledge Assistant
Job complete
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What happens when you press it
Your controls — the screen above reacts
Press anything
The same questions asked ten times a day, and only one person knows the answer.
New starters up to speed in days, and consistent answers to customers.
Better together
- With the CRM, it advises at every stage and drafts replies when asked
Everything BusinessBrain does
- Stores your policies, documents, price sheets and customer service rules
- Ask in plain English, like asking the office manager
- Every answer shows the exact document and page it came from
- Reads PDFs, Word files and manuals
The answer lives in one person's head
- New starters ask the same questions for weeks
- Procedures written once and never found again
- Policies out of date in three different folders
- When the office manager is off, nobody knows the process
One place that answers, in your company's own words
- Ask a question, get your own documented answer
- Sources cited, so you can check where it came from
- New starters self-serve instead of interrupting
- Gaps flagged where nothing is documented
It answers from your documents, and shows its working.
Every answer cites the document and section, so nobody has to take it on trust.

What it searches
- Handbooks and procedures
- Contracts and policies
- Uploaded manuals and specs
What it returns
- A direct answer
- The source document and section
- Related procedures
Everything Company Knowledge Assistant does for you

Ask in plain English
Type the question your team actually asked, not a filename you half remember.
Cited every single time
Each answer links back to the exact source document and page, so it can be trusted.
Any file format
PDFs, Word files, text and scraped web pages all indexed together.
One base for the whole team
Shared across the account with no per-seat charge.

From the job
“New lads ask the assistant how we do things instead of ringing me. It quotes our own manuals.”
Before and after
From tribal knowledge to something you can hand over.
Drag the handle to see what happens when the office manager is on holiday.
It's in someone's head
- New starters interrupt constantly
- Procedures impossible to find
- Three versions of one policy
- Nobody covers properly
With Company Knowledge AI Copilot
- Staff self-serve the answer
- Sources cited every time
- One current version
- Cover without the panic
Drag the handle
From set-up to payoff with Company Knowledge Assistant.
Upload what you already have
Handbooks, procedures, contracts and manuals — however messy the folder structure.
Ask it questions
Answers come back in your company's own words, with the source document cited.
Fill the gaps it finds
Anything nobody has documented is flagged, so the knowledge base improves as it's used.
One knowledge base instead of a wiki plus a helpdesk.
Drag it to the number of documentation and intranet subscriptions you'd otherwise pay per seat.
Separate tools replaced
3 subscriptions
Separate tools
£120
per month
SmartFlo
£0
per month, flat
You keep
£1440
a year
Three ways to buy Company Knowledge Assistant.
Unlimited users on every option. Cancel any time.
Company Knowledge Assistant
- Answers cite the source document
- Unlimited staff and questions
- Gaps in documentation flagged
- No per-seat charge
Customer Services Suite
24/7 AI bot, live chat, company wiki, dispute recovery and WhatsApp chat, with PipelineAI CRM Starter free.
- Support bot answers customers from the same knowledge
- New starter records created in the staff directory
- Escalations backed by documented process
All-Access Full Suite
Everything on the platform at its highest tier: every suite, every growth tool, every website widget and PipelineAI CRM Pro included free.
- Every app on the platform
- Every website widget
- Unlimited users throughout
Straight answers
Put the company's knowledge in one place
Ask a question, get your own documented answer, with the source shown.
Build your knowledge base