DisputeDefender
Chargeback Evidence & Dispute Packs
Turn chargebacks into bank-ready rebuttal packets in under a minute.
14-day free trial of the full suite: every app, every phone, full AI included. No card details needed.
DisputeDefender on its own
£0/mo
- Unlimited users
- No contract, cancel any month
- 14 days free, no card needed
Customer Services Suite
£139/mo
- DisputeDefender plus the rest of the pack
- PipelineAI CRM Starter included free
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Try DisputeDefender right now
Tap around the real thing. No sign-up, nothing saved.
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Chargeback Evidence & Dispute Packs
Job complete
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What happens when you press it
Your controls — the screen above reacts
Press anything
A customer disputes a finished job and the bank takes the money back.
Recover money you'd otherwise write off, in minutes not days.
Everything DisputeDefender does
- Checks the dispute against your signed terms and consumer law and scores your chances
- Builds a bank-ready pack from your signed quote, site photos and delivery signatures
- AI writes a clear, factual defence letter
Chargebacks lost by default
- Disputes noticed after the deadline has passed
- Evidence scattered across emails and delivery notes
- Written responses that say the wrong things
- Money clawed back on orders you definitely fulfilled
Every dispute answered, on time, with real evidence
- Disputes surfaced the day they're raised
- Delivery, communication and payment evidence pulled together
- A response written to the card scheme's own reason codes
- A record of what won and what didn't
It builds the case file for you.
The reason code decides what evidence matters — and the response is written to that, not to a template.
What it gathers
- Proof of delivery and signature
- Tracking timeline
- Address match to the order
What it submits
- A dated evidence pack
- A response written to that code
- Filed before the deadline
Everything Chargeback Evidence & Dispute Packs does for you
Weighed against real rules
Every case is assessed against consumer law and your own terms, not a generic template.
Win-likelihood scoring
See where you stand before you spend a single hour writing.
The letter is written for you
A professional, evidence-led rebuttal ready to send to the bank or the customer.
Patterns surface
A full dispute ledger shows repeat offenders and the products that keep causing trouble.
From the job
“A customer charged back a finished job. The evidence pack had the signature and photos ready to send.”
Before and after
From losing by default to answering every case.
Drag the handle to see what happens to disputed money.
Disputes ignored
- Deadlines missed
- Evidence never assembled
- Generic responses rejected
- Money written off
With Disputes & Chargeback Recovery
- Every dispute flagged on day one
- Evidence pack built automatically
- Response written to the reason code
- Recovered money you'd have lost
Drag the handle
From set-up to payoff with Chargeback Evidence & Dispute Packs.
Connect your payment account
Disputes appear the day they're raised, with the reason code and the deadline.
It builds the case
Delivery, messages, policy acceptance and payment data are pulled into one evidence pack.
You approve and it files
A response written to that reason code, submitted before the deadline, with a record kept.
Recovery agencies take a cut of your own money.
Drag it to the monthly fees and commissions you'd otherwise hand over.
Separate tools replaced
1 subscriptions
Separate tools
£99
per month
SmartFlo
£0
per month, flat
You keep
£1188
a year
Three ways to buy Chargeback Evidence & Dispute Packs.
Unlimited users on every option. Cancel any time.
Chargeback Evidence & Dispute Packs
- Disputes surfaced on day one
- Evidence pack assembled for you
- Response written to the reason code
- Outcome history kept
Customer Services Suite
24/7 AI bot, live chat, company wiki, dispute recovery and WhatsApp chat, with PipelineAI CRM Starter free.
- Proof of delivery pulled from the field app
- Customer history from the CRM
- Invoices and refunds reconciled in the books
All-Access Full Suite
Everything on the platform at its highest tier: every suite, every growth tool, every website widget and PipelineAI CRM Pro included free.
- Every app on the platform
- Every website widget
- Unlimited users throughout
Straight answers
Stop losing disputes by default
Every case answered on time, with the evidence the scheme actually asks for.
Assess a dispute free